Solutions
Mitel Xpert
Mitel Xpert (formerly OpenScape Xpert) unifies telephony, radio, intercom, and public address on a single touch-screen interface — so operators respond faster across every channel without switching between consoles.

Multi-line communications for mission-critical operations
Designed for environments where every second counts: financial and commodity trading, 911/999 dispatch, air traffic control, public transport, and critical infrastructure. CommServ implements Mitel Xpert with dedicated OpenStage Xpert 6010p hardware, soft clients on touch-screen PCs, and multi-seat control center deployments with high-availability architecture.
Key capabilities
- Up to 600 communication lines per operator workstation
- Monitor 24 channels simultaneously with visual status indicators
- 16 configurable priority levels for incoming communications
- 200-user shared line seizing for trading and hoot-and-holler circuits
- Unified telephony, P25/DMR/TETRA radio, intercom, and PA control
- Touch-screen interface with customizable layouts and one-touch activation
- Instant ad-hoc conferencing with drag-and-drop controls
- Flexible call recording with regulatory compliance policies
- JITC security certification for defense-grade communications
- Dedicated OpenStage Xpert 6010p hardware or soft client deployment
- High-availability architecture with geographic redundancy and failover
- CTI integration for screen pop, remote control, and third-party apps
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